The owner Lou Rindner created lousbonsai in 1998. One of the first full time bonsai nursery to be on the internet. Close to 20 years in the business has created a wonderful relationship with the customers we service. We also drop ship for many bonsai companies as well as presently attend, the Sarasota Farmers Market and Phillippe Famers market in Sarasota. We also attend the Dearborn Famers market in Englewood Florida.
The most important aspect of our company is that we stand by every order. If the order has any issue we ask that you call us immediately to fix. Never have we asked for a return of any product. We want to fix that matter and that can mean a free reship of a product.
In every box are two pieces of paper. One is detailed growing instructions. Detailed on care of your tree. Our business information is on the sheet as well. The 2nd paper is our business information and feedback sheet so we can get a clear understanding of the experience.
We ask that you call us the day the tree arrives to go over any question or concerns. We are open Monday through Friday 9am to 8pm EST. Saturday 930am to 6pm and Sunday 10am to 5pm. We are located in SW florida
We highly recommend that you create an account so that we can offer past buyers deals not available to the public nor our website. Its our way of saying thank you.
We are a family owned company. All of us are family at lousbonsai.